Bobbi Pro

Welcome to Bobbi Brown Pro

A members-only program for professional makeup artists.

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Membership Benefits

Bobbi Brown Pro entitles the professional makeup artist to special benefits, including product discounts and exclusive access to tips and techniques.

If you qualify for the program, you will receive a 40% product discount online at BobbiBrown.com and at our Free Standing Store in Beverly Hills, California.

Do You Qualify?

The Pro requirements are as follows:

One valid photo identification
Completed application

AND

Two pieces of professional makeup artist criteria (valid within the past 2 years):

Composite Card
Business card with name and specific Makeup Artist profession
Editorial page with name credit
Union card
Professional valid license
Crew Call list on production company letterhead
Reference letter from employer

Apply

To apply to Bobbi Brown Pro, simply click here and follow the instructions. To complete your application you will need to create an account, fill out the Bobbi Brown form and return the completed form by post to the mailing address provided in the application.

Please make sure to include copies of a valid ID and professional credentials with your application too. Details and eligibility requirements are outlined on the application.

For questions or additional assistance, please email bobbibrownpro@bobbibrown.com or call 1 (855) 212-2622 EST 9AM—5PM, Monday—Friday

MEMBERSHIP TERMS AND CONDITIONS

More Questions? GO TO OUR FAQ

FAQ

If you're interested in becoming a Bobbi Brown Pro member and you still have a few unanswered questions, here are answers to some of the most frequently asked questions.

Still have more questions? Email or Call: bobbibrownpro@bobbibrown.com or 1 (855) 212-2622. (Business hours 9am-5pm EST. Monday-Friday)

How do I become a member?

To become a member of Bobbi Brown Pro, fill out application online, print application and send back the completed form, photo ID, and makeup artist credentials to: Bobbi Brown Pro 575 Broadway 4th Floor, NY NY 10012. If you still have questions, please email or call: bobbibrownpro@bobbibrown.com OR 1-855-212-2622 . (Business hours 9am-5pm EST. Monday- Friday).

Is the membership free?

Yes the membership is free. This is subject to change.

Where can I use my discount?

You can use your Bobbi Brown Pro discount on bobbibrown.com, available only to U.S. customers. The discount is available at our Free Standing Store in Beverly Hills, California.

Beverly Hills:
The Studio
9497 South Santa Monica Blvd
Beverly Hills, CA 90210
(310) 275-4650

What if I don’t live in the Continental U.S.?

Currently, Bobbi Brown Pro membership is only available to customers of the U.S., Alaska, Hawaii, and all U.S. Territories.

I want to train as a Bobbi Brown makeup artist. Can you recommend a place where I can train? Is there a course run by Bobbi Brown?

At the moment, we do not offer formal trainings nationwide, but as a Bobbi Brown Pro member you will be the first to know when we do!

Does being a part of Bobbi Brown Pro help me qualify for a position to work at a Bobbi Brown counter?

No, being a Bobbi Brown Pro member does not qualify you for a position to work at a Bobbi Brown counter. For information about job opportunities, please visit the employment section of the website click here.

How long does it take for an application to be processed and how long would it take to be notified if I was approved or not?

Please allow 4-8 weeks for your membership to be processed. If your membership is declined, we will promptly send you an email with an explanation.

How do I change my address and contact information?

Please log in and go to the MY ACCOUNT section. You can change your address, contact information and email. If you are having difficulty changing your information please email: bobbibrownservice@bobbibrown.com

As a Bobbi Pro member, do I qualify for special offers on BobbiBrown.com like samples, free shipping, etc.?

Bobbi Brown Pro members cannot redeem additional offers with their current 40% discount.

What are Bobbi Brown Pro Member Benefits?

Pro Members receive a 40% discount on all products (except eGift Cards) on bobbibrown.com and Free Standing Store in the United States (Beverly Hills, California).

As a Bobbi Brown Pro member how much can I buy?

As a Pro member you are limited to $500 (post discount) per order. No more than six (6) units of the same item may be purchased per order. Additionally, Pro Members have a maximum purchase policy of $10,000 per calendar year (post discount).

I was approved as a Bobbi Pro Member, but I cannot see my discount at checkout.

Please be sure to use the same email address that you provided in the Pro Member application form to register and checkout on www.bobbibrown.com.

I am a Bobbi Pro Member & have a question about my order.

For any questions regarding your order please contact our customer service team. Email or Call: bobbibrownservice@bobbibrown.com OR 1-877-310-9222.

I already have an account on bobbibrown.com, and now I am a Bobbi Brown Pro member. How can I get my discount?

If you supplied the same email address that gives you access to your current bobbibrown.com account on the Pro membership application you will automatically see your 40% discount at checkout once you sign in.

If you supplied a different email on the Pro application form, please create a new account on bobbibrown.com using that email address.

Why does my shipping address need to match my billing address?

Bobbi Brown Pro Member’s shipping address must match their billing address to successfully checkout with the Pro discount. This is to guard against fraudulent purchases.

When does my Bobbi Brown Pro membership expire?

You can find your membership expiry date by logging on to your account on bobbibrown.com and checking the Pro Member section on the My Account page.

Where is my Pro Member ID?

You can find your Pro Member ID by logging on to your account on bobbibrown.com and checking the Pro Member section on the My Account page. If you have a problem with your order, you may need to provide this number to a Customer Service agent to verify that you are a Pro member.

How long is my Bobbi Brown Pro Membership valid for?

Pro Membership is valid for two years.

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